A leader’s force moves through an industry or your life, and it leaves a wake behind in two areas – the results and the relationships. The results are the numbers, how to capture success. On the other side of that is the people and how they’re doing.
When the results aren’t good, that affects the relationships. What happens is that people aren’t happy when they aren’t winning. If the victories aren’t there, people don’t feel like there’s anything forward-moving. A happy team is a moving team. No one wants a leader that doesn’t build strong relational settings.
So, what do we do? We start with ourselves. Go and sit down with a handful of people who have a stake in your wake. Invite them to coffee and ask them a few questions. How do you experience our relationship from your side? Do you feel respected? Do you feel challenged? Do you feel valued? Do I fail to understand what you need from me? Let them know you’re not here to argue or defend yourself. You simply want feedback.
Now go to the results side. Do I do the things that help you be successful? Do I deliver what you expect from me? Do I over- or under-manage you? Do I give necessary feedback?
It’s a great team exercise for you, and it will take some thick skin, but it’s essential to your leadership development and the success of your teams.
Guest Links
KenBlanchard.Com
The One-Minute Manager
The New One-Minute Manager
The Generosity Factor: Discover the Joy of Giving your Time, Talent and Treasure
Wealth: Is It Worth It?
Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A"
Links Mentioned from this Episode
podcast@drcloud.com
Good to Great: Why Some Companies Make the Leap ... And Others Don't by Jim Collins
How to Win Friends and Influence People by Dale Carnegie
The Power of Positive Thinking by Dr. Norman Vincent Peale
Return on Influence: The Revolutionary Power of Klout, Social Scoring, and Influence Marketing by Mark Schafer
Takeaways from this Episode
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Develop your soft skills. Your impact as a leader is more than the results you bring in. It’s also about the interactions you have with your teams, employees and other people. This means listening, praising, giving re-direction and coaching them. It’s about exciting people and creating good morale.
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You can’t over-encourage someone. We assume that when someone does something right, they know they did well because they weren’t reprimanded for their performance. Take the time to tell someone they’re performing well. The key to developing relationships it to catch people doing things right, capture the positive and celebrate successes.
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Build trust. The number one customer is your people. If you take care of your number one customer, your employees will take care of your number two customer, and as a result, the people who buy your products and services will be provided for. Building trust lets your team know that you're working toward the same end-goal.
Quotes from Ken
Profit is the applause you get for creating a motivating environment for people so they can carry your customers.
Instead of creating situations that demoralize people, create situations that empower people.
The great ones realize, without they’re people, they’re really nothing.
All good performance starts with clear goals.
Great leaders are great because people respect and trust them, not because they have power.
Balanced Leadership: Getting Results and Maintaining Relationships with Ken Blanchard – #007 Lead U
A leader’s force moves through an industry or your life, and it leaves a wake behind in two areas – the results and the relationships. The results are the numbers, how to capture success. On the other side of that is the people and how they’re doing.
When the results aren’t good, that affects the relationships. What happens is that people aren’t happy when they aren’t winning. If the victories aren’t there, people don’t feel like there’s anything forward-moving. A happy team is a moving team. No one wants a leader that doesn’t build strong relational settings.
So, what do we do? We start with ourselves. Go and sit down with a handful of people who have a stake in your wake. Invite them to coffee and ask them a few questions. How do you experience our relationship from your side? Do you feel respected? Do you feel challenged? Do you feel valued? Do I fail to understand what you need from me? Let them know you’re not here to argue or defend yourself. You simply want feedback.
Now go to the results side. Do I do the things that help you be successful? Do I deliver what you expect from me? Do I over- or under-manage you? Do I give necessary feedback?
It’s a great team exercise for you, and it will take some thick skin, but it’s essential to your leadership development and the success of your teams.
Guest Links
KenBlanchard.Com
The One-Minute Manager
The New One-Minute Manager
The Generosity Factor: Discover the Joy of Giving your Time, Talent and Treasure
Wealth: Is It Worth It?
Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A"
Links Mentioned from this Episode
podcast@drcloud.com
Good to Great: Why Some Companies Make the Leap ... And Others Don't by Jim Collins
How to Win Friends and Influence People by Dale Carnegie
The Power of Positive Thinking by Dr. Norman Vincent Peale
Return on Influence: The Revolutionary Power of Klout, Social Scoring, and Influence Marketing by Mark Schafer
Takeaways from this Episode
Quotes from Ken
Profit is the applause you get for creating a motivating environment for people so they can carry your customers.
Instead of creating situations that demoralize people, create situations that empower people.
The great ones realize, without they’re people, they’re really nothing.
All good performance starts with clear goals.
Great leaders are great because people respect and trust them, not because they have power.